Scheduler / Referral Coordinator (Bilingual) - Dallas Eye... Job at CQ Partners, Dallas, TX

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  • CQ Partners
  • Dallas, TX

Job Description

Job Summary:

Do you want to be a part of a team that impacts peoples’ lives every day? Do you want to feel like you have a purpose?!

Dallas Eye and Ear is a private practice ENT/Audiology multisensory, medical office in Dallas, TX. We are seeking a bilingual scheduler/referral coordinator who has high standards and is effective in building relationships with patients, patient relatives and co-workers.

We care about our work culture, so if the following behavioral values align with you, our environment may be a great fit.

  • Willingness to Learn – There is something to learn from every day and everyone
  • Problem Solver – Figure out a way. Be a team player
  • No Drama – It is your job to get along with co-workers and patients
  • Reliable – Behave and act in a way that removes all doubt
  • Positive – We all make mistakes, being positive is understanding how we can learn from our mistakes
  • Kind and Empathetic – Patients will remember the experiences they have with you

Essential Duties and responsibilities:

  • Schedule appointments for new and existing patients
  • Confirm appointments
  • Maintain patient records and manage patient charts
  • Extensive customer service utilizing emails, phone calls, and in person encounters
  • Schedule incoming patient referrals
  • Pre-certify procedures with insurance
  • Scan and/or fax administrative documents and diagnostic reports

Experience, Education, and Qualifications:

  • High school diploma or equivalent
  • Minimum of one year's experience in patient care
  • Bilingual (Spanish and English)
  • Professionalism
  • Appropriate phone etiquette
  • Computer proficiency
  • Willingness to learn EMR system – preferred experience with eClinical Works
  • Ability to accurately schedule patient appointments

Hours and Location:

  • Full Time
  • 8:00am – 5:00pm Monday through Friday
  • Primarily located at our Central office, but may require travel to our Beckley location

We offer competitive compensation ($18-19/hr.), paid time off, holidays

Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer

Job Tags

Holiday work, Full time, Private practice, Monday to Friday,

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