Job Description
Overview:
Cortland Dentistry and Braces
Office Manager
Holyoke, MA
Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.
We are actively seeking an
Office Manager to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact:
- Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
- Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
- Love working with kids (they make up 70% or more of our patient base)
Responsibilities:
Responsibilities: - Responsible for the day-to-day functions of the dental office, as well as the management of all non-licensed staff members.
- Ensure the office delivers quality and compassionate dental care to every patient
- Maintains adequate staffing levels by interviewing selecting applicants to meet patient schedule
- Responsible for team member satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices
- Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives
- Achieves office performance targets such as patient forecasts and satisfaction results
- Responsible for the operational readiness, appearance and presentation of the office
- Drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of us
- Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards
- Other duties as assigned
Qualifications:
Requirements: - Bachelor's degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience
- Management experience in healthcare, retail, restaurant or hospitality industry
- Experience with Commercial Insurance or Medicaid billing
- Experience training staff
- Experience with employee relations and performance management practices
We Offer: - Competitive compensation
- Quarterly bonuses based on Office performance
- Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
Job Tags
Holiday work, Local area, Flexible hours, Day shift,