Job Description
IT Service Desk Technical Dispatcher
Location: Remote (Work from Home)
We’re looking for a detail-oriented and highly organized IT Service Desk Technical Dispatcher to join our growing team. If you're passionate about delivering outstanding customer service and thrive in a fast-paced IT environment, this role could be a perfect fit.
About LevCo Technologies
For almost 20 years, LevCo Technologies has been a trusted managed IT services provider for organizations in the healthcare, legal, hospitality, manufacturing, nonprofit, education, insurance and professional services sectors. With major operations in Chicago, Miami, Orlando, and Tampa, we support clients nationwide by designing, securing, supporting, and optimizing their IT environments — all while cultivating top-tier tech talent.
About the Role
This is a critical frontline role, responsible for managing inbound service requests, coordinating technical resources, and ensuring that issues are resolved efficiently and professionally. You will serve as the primary point of contact between customers and our technical teams, making sure each ticket is properly logged, assigned, and escalated as needed. Your goal is to ensure that every issue is handled efficiently and assigned to the right resource for fast, effective resolution.
Key Responsibilities
Qualifications
Education, Skills & Experience
Why Join Us?
If you’re a proactive problem-solver who thrives in a fast-paced, client-facing role — we want to hear from you! Join a team that values your expertise and offers room to grow.
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