Job Description

The Health Insurance Enrollment Specialist is a superior role processing (qualified leads provided)

Affordable Health Care/Medicare applications into Health Sherpa or similar websites.

• The agent will advise customers on insurance policy selections tailored to their needs. Must be bilingual - Spanish.
• Engage in continuous learning and professional development to stay licensed.
• Offer details to customers about healthcare and insurance plan options and promote insurance offerings to meet business targets.
• Provide high quality customer service and assess customer needs, resolve any concerns, and offer tailored solutions.
• Act and provide guidance in compliance with regulations and policies.
• Keep updated on changes in insurance and healthcare regulations and trends to provide reliable information.
• Work cross-functionally to deliver a unified customer service approach. 

Qualifications:

• Possession of valid Health Insurance License.
• 1-2 years of experience in office or contact center processing or selling ACA or Medicare products preferred.
• Proficiency in Microsoft Office Suite.
• Ability to type 40 words a minute minimum.
• Must be able to pass Drug and Criminal Background check.
• Career-minded with a desire for professional advancement.
• Must be able to work independently in a fast paced and changing environment.
• Strong skills in educating and troubleshooting applications to meet customer needs.

Education:

• High school diploma or GED.

Salary:

• $21-$23 hourly (Full-Time). Pay is based on various factors including experience and qualifications.

Hours & Schedules:

• Monday – Friday, 9:30 am to 6:30 pm EST; and potential for some selective Saturdays.

As an organization, we specifically address the unique requirements of our clients. We have developed a unique team of specialized professionals to address your hiring solutions. Whatever your hiring needs, our top-rated professional staffing firm can give you quick access to highly skilled professionals you might not find on your own. Let us ease your workload and provide peace of mind that none of your important projects or hiring needs will be delayed.

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