Job Description
Description: We are seeking an experienced Desktop Support Technician to provide executive support to senior leadership within Lockheed Martin. The successful candidate will serve as a key advisor, providing technical expertise and guidance on various computer systems, networks, and technology initiatives. This role requires a strong understanding of computer systems, excellent analytical skills, and the ability to communicate complex technical information to non-technical stakeholders.
Key Responsibilities:
- Provide technical support and guidance to senior executives on computer systems, networks, and technology initiatives
- Analyze and resolve complex technical issues, ensuring minimal disruption to executive operations
- Develop and implement technology solutions to enhance executive productivity and efficiency
- Collaborate with IT teams to ensure seamless integration of technology solutions with existing systems
- Conduct research and analysis on emerging technologies, providing recommendations for adoption and implementation
- Develop and maintain technical documentation, including user manuals, guides, and training materials
- Provide training and support to executive staff on new technology solutions and systems
- Ensure compliance with Lockheed Martin's IT policies, procedures, and security protocols
- Develop and maintain relationships with internal stakeholders, including IT teams, executive staff, and other support functions
This position may require the ability to obtain and maintain a security clearance. U.S. Citizenship is required.
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a leading aerospace and defense company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Access to cutting-edge technology and innovative solutions
Basic Qualifications:
- Experience in computer systems analysis/troubleshooting, technical support, or a related field
- Understanding of computer systems, networks, and emerging technologies
- Strong customer service skills, with ability to provide support to senior executives
- Experience with IT service management/ticketing systems
- Ability to obtain and maintain required security clearance
Desired Skills:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Strong analytical, problem-solving, and communication skills
- Experience working in an executive support role, providing technical guidance to senior leadership
- Certification in IT service management, such as ITIL Foundation or higher
- Experience with cloud-based technologies, such as Amazon Web Services (AWS) or Microsoft Azure
- Familiarity with Lockheed Martin's business operations, including programs, projects, and initiatives
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $63,800 - $112,470. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: SPACE
Relocation Available: No
Career Area: Information Technology
Type: Full-Time
Shift: First
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Job Tags
Holiday work, Full time, Temporary work, Work experience placement, Remote job, Relocation, Flexible hours, Shift work, 3 days per week,