Job Description
JOB TITLE: Dispatcher
WAGE/HOUR STATUS: Nonexempt
FUNDING SOURCE: Local
REPORTS TO: Assistant Director
PAY GRADE: Trans 03
DUTY DAYS: 230
DEPARTMENT: Transportation Department
DATE REVISED: October 2021
This position is eligible for a Letter of Assurance
PRIMARY PURPOSE: Assists in coordinating the daily operations of all route buses, extra-curricular trips, special education equipment, and personnel involved in transporting students and staff of Irving ISD. Responsible for monitoring and answering radio calls, dispatching buses, answering phones, conveying needed information to drivers, and monitoring traffic using GPS or any other acquired system.
QUALIFICATIONS:
Minimum Education/Certification:
High School diploma or GED from an accredited institution.
Texas School Bus Driver Certification preferred
Valid Texas Commercial Driver's License - Class A or B CDL with P and S endorsements preferred
Ability to pass annual DOT physical examination and random drug testing
Train the Trainer Certification preferred
One year flex driver preferred
Special Knowledge/Skills: Knowledge of acceptable school transportation standards and operations
Knowledge of bus scheduling principles and practices
Effective communication and interpersonal skills in dealing with all customers and stakeholders
Computer Skills - Internet, Microsoft Word, Excel, Outlook, GPS Software, Etc.
Practical organizational and interpersonal skills
Strong work ethic and excellent attendance record
Familiar with Irving and the locations of the schools preferred
Ability to read, and provide directions from, a map
Ability to effectively respond to emergencies
Ability to work well under stress
Must be reliable
Minimum Experience :
Three [3] years of experience in transportation operations, public school district experience preferred
MAJOR RESPONSIBILITIES AND JOB DUTIES:
Works with the Routing Specialist to assign drivers/attendants, including daily routes, substitute drivers, middays, and field trips.
Works the afternoon shift; 9:00 AM-6:00 PM
Works with the Field Trip Clerk concerning transportation assignments for all students and staff for Field Trips.
Assist the Field Trip Clerk with the assignments of buses and other Irving ISD District-owned vehicles for routes and field trips.
Assist Routing Specialist in establishing pickup/drop-off locations for students.
Assist Route Specialist in working with drivers to determine the best travel route during their daily assignments and for field trips.
Maintain professional communication with customers and other stakeholders, responding to all phone calls/concerns/emails from customers and stakeholders.
Verify student eligibility for requested services.
Monitor all routes to ensure that bus stops are efficient and safely located.
Assist with summer school bus routes and employee assignments/absenteeism.
Support the educational goals of the district.
Contribute to the recommendation, implementation, or improvement of operations and policies within the bus route/student travel division of the Transportation Department.
Follow all safety rules and safety procedures.
Demonstrate behavior that is professional, ethical, and responsible.
Attend required staff development as assigned by the Administration and Director.
Follow all rules, regulations, and policies of the Irving Independent School District.
Organizes, assigns, cleans, and trains on all types of special needs equipment. Maintains organizing in the sped equipment room. Inventory all sped equipment assigned to buses.
Perform other functions assigned by the Director of Transportation or Assistant Director of Transportation.
Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
None
WORKING CONDITIONS:
Mental Demands/Physical Demands/Environmental Factors: Must demonstrate the ability to communicate effectively (verbal and written). Should be able to interpret procedures and analyze data for decision-making; occasional prolonged and irregular hours.
Tools/Equipment Used: Computer, scanner/printer/copier, calculator, two-way radio, telephone, school bus, and safety equipment.
Posture: Prolonged sitting and standing; frequent kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion: Frequent walking; repetitive computer work with frequent use of hands and wrists
Lifting: Regular light lifting and carrying (less than 15 pounds)
Physical Demands/Environment: Frequent travel of school district bus routes; Occasional prolonged and irregular hours; Prolonged use of computer; Prolonged walking, bending, stooping, ascending and descending bus steps; Exposure to extreme hot and cold temperatures
Mental Demands: Effective communication skills (verbal and written); Accurate interpretation of policy and procedures; Strong organizational and interpersonal skills; Responds appropriately in emergencies
Safety: Contribute to the prevention of accidents and injuries by observing safety rules and District policy, practicing the principles and skills taught in safety training, wearing personal protective equipment as required, reporting injuries and incidents immediately to the supervisor, and being proactive in the ongoing efforts to improve and maintain workplace safety.
The information in this job description is for compliance with the Americans with Disabilities Act (ADA). Preceding statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
This is an in-person position. Work from home is not allowed unless approved by the Superintendent.
This document describes the general purpose and responsibilities assigned to this job. It is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Irving Independent School District
Job Tags
Summer work, Local area, Immediate start, Flexible hours, Shift work, Afternoon shift,