Bilingual Office Manager Job at Georgia Highlands Medical Services, Cumming, GA

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  • Georgia Highlands Medical Services
  • Cumming, GA

Job Description

Job Purpose

The Office Manager is responsible for the day-to-day administration and management of GHMS's Community Health Center Facilities. The essential duties of the Office Manager include the oversight of front office, patient intake, patient check-out functions; monitoring, assessing and improving patient flow activities; and facilities management. The Office Manager provides overall supervision and management of clinical practice, supports operations by ensuring a cohesive workforce that enables medical providers to examine and treat patients in an orderly and cost-effective manner. The Office Manager serves on the organization's Leadership Team.

Duties and Responsibilities

  • Oversees all administrative and financial matters pertaining to front office functions at the assigned Community Health Center Facility.
  • Manages all daily operational activities that affect Accounts Receivable (A/R) and Collections.
  • Monitors patient accounts and takes appropriate action in order to resolve high balances as needed.
  • Conducts patient financial counseling, addresses patient complaints in coordination with GHMS's Quality Improvement Manager, and closely monitors daily operations to ensure optimum customer service and service quality.
  • Ensures the daily cash receipts are accurately and appropriately prepared and reconciled, and that daily deposits are made as scheduled.
  • Monitors facility patient schedule to ensure patient flow, and provider coverage.
  • Manages front office, check-out, patient appointment scheduling, personnel at assigned CHC facility.
  • Ensures necessary personnel present each day, serve as backup as needed.
  • Manages facility maintenance/physical plant issues at assigned CHC facility. Ensures building machinery/equipment is maintained and in working order.
  • Serves as Site Safety Officer.
  • Manages Patient Assistance Program at satellite sites. Maintains adequate drug sample inventory.
  • Monitors and records medications/vaccines storage and temperatures as needed at satellite sites.
  • Ensures vaccines are inventoried and reported as needed at satellite sites.
  • Manages the acquisition of supplies and equipment necessary to support all clinical and administrative activities.
  • Sorts and distributes the assigned CHC facility's mail.
  • Coordinates Spirit Team activities, Vendor lunches, monthly meetings in conjunction with other CHC Sites.
  • Ensures all organizational policies and procedures are followed appropriately.
  • Ensures the effective flow of information for timely management decisions.
  • Follows Corporate, Ethical, and HIPAA policies and procedures to ensure the confidentiality of all GHMS and patient information.
  • Effectively practices teamwork, respect for supervisor and coworkers, good attendance and punctuality. Properly requests time off as needed per GHMS policies and procedures.
  • Performs other duties and tasks as assigned to promote optimal healthcare to patients of GHMS.

Job Type: Full-time

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Experience

  • Medical office management: 5 years (Required)

Language

  • Spanish (Required)

Shift availability

  • Night Shift (Preferred)
  • Day Shift (Required)

Ability to Commute

  • Cumming, GA 30040 (Required)

Ability to Relocate

  • Cumming, GA 30040: Relocate before starting work (Required)

Work Location : In person

Job Tags

Full time, Relocation, Shift work, Night shift, Weekend work, Afternoon shift, Monday to Friday,

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